Seasonal Front Desk & Client Service Pro

H&R Block; Federalsburg (MD); Presencial; USD 21.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block in Maryland is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You'll collaborate with tax professionals, handle check-in and intake, and maintain a professional front-desk presence. This role offers training and a path into tax preparation or office leadership, with evening and weekend shifts during tax season.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and prioritize throughout the day.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming front-desk presence.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals and team members for smooth operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Interpersonal skills

Communication

Multitasking

Organization

Computer literacy

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block in Maryland is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You'll collaborate with tax professionals, handle check-in and intake, and maintain a professional front-desk presence. This role offers training and a path into tax preparation or office leadership, with evening and weekend shifts during tax season.