Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Odenton (MD); Vor Ort; USD 21.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block, Inc. in Odenton, MD is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, manage check-in, and support daily office operations in person.

The role offers exposure to tax professionals and potential growth into tax preparation or leadership with on-site training. You will handle confidential information, maintain a welcoming office, and collaborate with the team to ensure a smooth client experience during tax season.

Qualifikationen

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Proficiency with Microsoft Office, Teams, scheduling systems.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Kenntnisse

Client service

Interpersonal skills

Multitasking

Attention to detail

Office organization

Evenings/weekends availability

Ausbildung

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. in Odenton, MD is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, manage check-in, and support daily office operations in person.

The role offers exposure to tax professionals and potential growth into tax preparation or leadership with on-site training. You will handle confidential information, maintain a welcoming office, and collaborate with the team to ensure a smooth client experience during tax season.