Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily office operations, and work with a team of tax professionals. This role offers training and can lead to opportunities in tax preparation or office leadership.

This in-person position emphasizes delivering a professional client experience and coordinating with team members to ensure smooth daily operations.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily office operations, and work with a team of tax professionals. This role offers training and can lead to opportunities in tax preparation or office leadership.

This in-person position emphasizes delivering a professional client experience and coordinating with team members to ensure smooth daily operations.