Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Lake Wales (FL); Vor Ort; USD 18.000 - 23.000; Teilzeit

Benefits dieser Stelle

Competitive pay

Comprehensive benefits

Support for life outside of work

Zusammenfassung

H&R Block, Inc. invites a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to match clients with the right expert and handle confidential documents with care.

Training and support are provided, with opportunities to advance into tax preparation or office leadership; evenings and weekends during tax season are expected.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Client service

Interpersonal skills

Multitasking

Organizational skills

Office software

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. invites a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to match clients with the right expert and handle confidential documents with care.

Training and support are provided, with opportunities to advance into tax preparation or office leadership; evenings and weekends during tax season are expected.