Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Two Harbors (MN); On-site; USD 16,000 - 37,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional/Receptionist to be the friendly first impression for clients in-person. You’ll manage scheduling, assist with daily office operations, and collaborate with tax professionals to ensure smooth service.

Ideal candidates excel in fast-paced environments, communicate well, and can multitask while maintaining organization. Evening and weekend availability during tax season is preferred.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication skills

Multitasking

Organizational skills

Team collaboration

Availability evenings/weekends

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional/Receptionist to be the friendly first impression for clients in-person. You’ll manage scheduling, assist with daily office operations, and collaborate with tax professionals to ensure smooth service.

Ideal candidates excel in fast-paced environments, communicate well, and can multitask while maintaining organization. Evening and weekend availability during tax season is preferred.