Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Plantation (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block in Plantation, FL is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations. You will be the friendly first impression and connect clients with tax professionals, while maintaining a professional and organized environment.

This in-person role requires strong communication, multitasking, and teamwork during tax season; experience in customer service helps, and comfort with Office tools is a plus.

Qualifications

• Experience in a fast-paced, client-centric environment
• Strong interpersonal and communication skills for team collaboration and client service
• Ability to multitask and manage competing priorities throughout the day
• Organizational skills with attention to detail and follow-through
• Comfort using basic computer programs and scheduling systems, including Microsoft Office and Teams

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression
• Answer phone calls, schedule appointments, and match clients with the right tax professional
• Manage client check-in and intake, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth client experience
• Collaborate with tax professionals to ensure seamless daily operations
• Handle sensitive client information with confidentiality and care

Skills

Interpersonal communication

Customer service

Multitasking

Organization

Office software

Education

High school diploma

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block in Plantation, FL is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations. You will be the friendly first impression and connect clients with tax professionals, while maintaining a professional and organized environment.

This in-person role requires strong communication, multitasking, and teamwork during tax season; experience in customer service helps, and comfort with Office tools is a plus.