Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Arcadia (FL); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients in a fast-paced office.

You will greet clients, answer calls, schedule appointments, and pair clients with the right tax professional while maintaining a polished front desk. This in-person role supports daily office operations, manages check-in and document intake, ensures tidy spaces, and collaborates with tax professionals to deliver smooth service during tax season.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Interpersonal skills

Communication

Team collaboration

Multitasking

Customer service

Attention to detail

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients in a fast-paced office.

You will greet clients, answer calls, schedule appointments, and pair clients with the right tax professional while maintaining a polished front desk. This in-person role supports daily office operations, manages check-in and document intake, ensures tidy spaces, and collaborates with tax professionals to deliver smooth service during tax season.