Seasonal Client Concierge & Office Coordinator

H&R Block, Inc.; Lake City (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Florida to welcome clients, manage scheduling, and support daily office operations in-person. You will greet clients, answer calls, book appointments, and guide them to the right tax professional during tax season.

Ideal candidates have prior experience in fast-paced client service, strong communication skills, and the ability to multitask while maintaining organization and confidentiality.

Qualifications

• Experience in a fast-paced, client-centric environment is required.
• Strong communication and interpersonal skills for client-facing work.
• Ability to multitask and manage priorities throughout the day.
• Attention to detail and organizational skills are essential.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members for seamless operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

MS Office & scheduling tools

Evenings & weekends availability

Education

HS Diploma

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Florida to welcome clients, manage scheduling, and support daily office operations in-person. You will greet clients, answer calls, book appointments, and guide them to the right tax professional during tax season.

Ideal candidates have prior experience in fast-paced client service, strong communication skills, and the ability to multitask while maintaining organization and confidentiality.