Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Rushville (IN); On-site; USD 18,000 - 23,000; Part time

Job summary

H&R Block in Rushville, Indiana, seeks a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling. This in-person role supports daily office operations and coordination with tax professionals to deliver a smooth, professional client experience.

With training provided, this position offers growth into tax preparation or office leadership. Evening and weekend availability is required during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for team and client interactions.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal skills

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Communication

Education

High school diploma / GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Rushville, Indiana, seeks a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling. This in-person role supports daily office operations and coordination with tax professionals to deliver a smooth, professional client experience.

With training provided, this position offers growth into tax preparation or office leadership. Evening and weekend availability is required during tax season.