Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Greenville (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. in Greenville, PA seeks a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client.

You’ll manage scheduling, support daily office operations, and work with tax professionals in a fast-paced, client-centric environment. This in-person role offers training with potential progression into tax preparation or office leadership, requiring evening and weekend availability during tax season and a commitment to confidentiality and

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Multitasking

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

Microsoft Office

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Greenville, PA seeks a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client.

You’ll manage scheduling, support daily office operations, and work with tax professionals in a fast-paced, client-centric environment. This in-person role offers training with potential progression into tax preparation or office leadership, requiring evening and weekend availability during tax season and a commitment to confidentiality and