Tax-Season Client Concierge & Front Desk Pro

H&R Block, Inc.; South Carolina; On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Competitive pay

Benefits for seasonal employees

Life balance support

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist for our Greenville, SC office. You will be the welcoming first impression, greet clients, manage scheduling, and support daily office operations in person.

You will answer calls, check-in clients, and match them with the right tax professional. Maintain a clean, organized office and handle sensitive information with care; you’ll collaborate with the tax team to ensure seamless service.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality.

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist for our Greenville, SC office. You will be the welcoming first impression, greet clients, manage scheduling, and support daily office operations in person.

You will answer calls, check-in clients, and match them with the right tax professional. Maintain a clean, organized office and handle sensitive information with care; you’ll collaborate with the tax team to ensure seamless service.