Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; King of Prussia (PA); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a friendly Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person in King of Prussia, PA.

This seasonal, part-time role offers exposure to tax professionals and potential growth into tax preparation or leadership. The role requires strong interpersonal skills, multitasking ability, and availability for evenings and weekends during tax season, with a focus on confidentiality and professional client

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and professional communication.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain clean, organized office to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive information with confidentiality and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Discretion/confidentiality

Evenings/weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a friendly Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person in King of Prussia, PA.

This seasonal, part-time role offers exposure to tax professionals and potential growth into tax preparation or leadership. The role requires strong interpersonal skills, multitasking ability, and availability for evenings and weekends during tax season, with a focus on confidentiality and professional client