Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Greensburg (Westmoreland County); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person in Greensburg. This role offers a pathway into tax preparation or office leadership with training provided.

Responsibilities include greeting clients, scheduling, check-in, and collaborating with tax professionals to ensure a smooth client experience. Evening and weekend availability is required during tax season.

Qualifications

• Client-focused, able to greet visitors professionally.
• Strong communication and interpersonal skills.
• Ability to multitask and manage priorities in a busy office.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office, Teams, and scheduling tools.
• Willingness to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain a tidy, professional office environment.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organization

Customer service

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person in Greensburg. This role offers a pathway into tax preparation or office leadership with training provided.

Responsibilities include greeting clients, scheduling, check-in, and collaborating with tax professionals to ensure a smooth client experience. Evening and weekend availability is required during tax season.