Seasonal Client Concierge & Front Desk Host

H&R Block, Inc.; Sanford (ME); On-site; USD 21,000 - 37,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our office in Maine. In this in-person role, you will manage client check-in, scheduling, and document intake while supporting daily office operations alongside tax professionals.

This position offers a path toward tax preparation or leadership within the office. You will greet clients, answer calls, and ensure a smooth client experience, with evenings and weekends during tax season required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with Microsoft Office, Teams, and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Tech literacy

Education

High school diploma or GED

Tools

Microsoft Office/Teams

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our office in Maine. In this in-person role, you will manage client check-in, scheduling, and document intake while supporting daily office operations alongside tax professionals.

This position offers a path toward tax preparation or leadership within the office. You will greet clients, answer calls, and ensure a smooth client experience, with evenings and weekends during tax season required.