Seasonal Client Concierge & Receptionist (In-Person)

H&R Block, Inc.; Rockland (ME); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block, Inc. in Rockland, Maine invites a seasonal Client Service Professional / Receptionist to be the welcoming face for clients. You will manage scheduling, support daily office operations, and work with tax professionals in person.

This role offers training and a potential path into tax preparation or office leadership within a High Performing, Connected Culture, with competitive pay and comprehensive benefits. Availability for evenings and weekends during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and client service.
• Ability to multitask and manage competing priorities throughout the day.
• Highly organized with attention to detail and follow-through.
• Proficiency with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and be the welcoming face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Organization

Office software

Education

HS diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Rockland, Maine invites a seasonal Client Service Professional / Receptionist to be the welcoming face for clients. You will manage scheduling, support daily office operations, and work with tax professionals in person.

This role offers training and a potential path into tax preparation or office leadership within a High Performing, Connected Culture, with competitive pay and comprehensive benefits. Availability for evenings and weekends during tax season is required.