Seasonal Client Services Concierge – Front Desk (Tax Season)

H&R Block, Inc.; Boothbay Harbor (ME); On-site; USD 21,000 - 37,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist to be the friendly face of the office in Boothbay Harbor, ME.

This in-person role focuses on greeting clients, managing check-in, and coordinating with tax professionals to support daily operations. The position requires strong communication, multitasking, and organizational skills, with availability to work evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team collaboration.
• Ability to multitask and manage multiple priorities.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right specialist.
• Manage client check-in and intake, including document handling.
• Maintain clean, organized office to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service experience

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Evenings & weekends availability

Education

High school diploma

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist to be the friendly face of the office in Boothbay Harbor, ME.

This in-person role focuses on greeting clients, managing check-in, and coordinating with tax professionals to support daily operations. The position requires strong communication, multitasking, and organizational skills, with availability to work evenings and weekends during tax season.