Seasonal Client Concierge - In-Person Tax Desk

H&R Block, Inc.; Biddeford (ME); On-site; USD 21,000 - 37,000; Part time

Job summary

H&R Block, Inc. in Biddeford, ME is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in-person. You will collaborate with tax professionals to ensure a smooth client experience and handle sensitive information with care.

This role offers a pathway into tax preparation or office leadership with training and support. The ideal candidate brings experience in a fast-paced, client-centric environment, strong

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage priorities throughout the day.
• Attention to detail and organizational follow-through.
• Comfort with basic computer programs (e.g., Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication skills

Multitasking

Organizational skills

Computer skills

Education

High school diploma/GED

Job description

H&R Block, Inc. in Biddeford, ME is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in-person. You will collaborate with tax professionals to ensure a smooth client experience and handle sensitive information with care.

This role offers a pathway into tax preparation or office leadership with training and support. The ideal candidate brings experience in a fast-paced, client-centric environment, strong