Seasonal Client Concierge & Front Desk for Tax Season

H&R Block, Inc.; Cincinnati (OH); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Comprehensive benefits

Life and work balance support

Zusammenfassung

H&R Block, Inc. in Cincinnati, OH is seeking a seasonal Client Service Professional / Receptionist to be the friendly first impression for clients.

You will greet guests, manage check-ins, answer calls, and help schedule appointments for tax professionals in a fast-paced office. This in-person role offers training and a path into tax preparation or office leadership, with evenings and weekends during tax season.

Qualifikationen

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate effectively with team.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Customer service

Interpersonal communication

Multitasking

Organizational skills

Attention to detail

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. in Cincinnati, OH is seeking a seasonal Client Service Professional / Receptionist to be the friendly first impression for clients.

You will greet guests, manage check-ins, answer calls, and help schedule appointments for tax professionals in a fast-paced office. This in-person role offers training and a path into tax preparation or office leadership, with evenings and weekends during tax season.