Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Pinehurst (NC); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will coordinate client check-in, match clients with the right tax professional, and maintain a welcoming front desk environment.

The role emphasizes confidentiality, teamwork, and a professional client experience, with opportunities to grow into tax preparation or leadership roles within the office.

Qualifikationen

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Kenntnisse

Interpersonal skills

Multitasking

Organizational skills

Attention to detail

Customer service

Ausbildung

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will coordinate client check-in, match clients with the right tax professional, and maintain a welcoming front desk environment.

The role emphasizes confidentiality, teamwork, and a professional client experience, with opportunities to grow into tax preparation or leadership roles within the office.