Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Saint Petersburg (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block in Saint Petersburg, FL is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role offers training to grow toward tax preparation or office leadership.

You will greet clients, answer calls, handle check-in and intake, keep the office organized, and collaborate with tax professionals while safeguarding confidentiality.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain a clean, organized office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion and care.

Skills

Client service

Scheduling

Communication

Teamwork

Multitasking

Attention to detail

Discretion

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling software

Job description

H&R Block in Saint Petersburg, FL is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role offers training to grow toward tax preparation or office leadership.

You will greet clients, answer calls, handle check-in and intake, keep the office organized, and collaborate with tax professionals while safeguarding confidentiality.