Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Riverview (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Riverview, FL.

You will greet clients, manage check-in, answer calls, schedule appointments, and coordinate with tax professionals to ensure a smooth, professional client experience. This on-site role requires strong communication, multitasking, and organizational skills, with the potential to grow into tax preparation or leadership roles during busy tax seasons.

Qualifications

• Experience in fast-paced client settings.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Detail-oriented with strong organizational skills.
• Proficient with basic computer tools (Office, Teams, scheduling).

Responsibilities

• Greet clients warmly and serve as the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain a tidy, professional office environment to support client experience.
• Collaborate with tax professionals and staff for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Organizational skills

Confidentiality

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Riverview, FL.

You will greet clients, manage check-in, answer calls, schedule appointments, and coordinate with tax professionals to ensure a smooth, professional client experience. This on-site role requires strong communication, multitasking, and organizational skills, with the potential to grow into tax preparation or leadership roles during busy tax seasons.