Seasonal Client Concierge & Front Desk

H&R Block; Largo (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block in Saint Petersburg, FL is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our office. You will greet clients, manage check-in, answer phones, and help connect clients with the right tax professional.

Work is in-person during tax season, requiring strong interpersonal skills, multitasking, and comfort with basic office software. Training is provided, with opportunities for growth into tax preparation or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and client interactions.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools such as Microsoft Office and Teams.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication

Multitasking

Detail oriented

Tech savvy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Saint Petersburg, FL is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our office. You will greet clients, manage check-in, answer phones, and help connect clients with the right tax professional.

Work is in-person during tax season, requiring strong interpersonal skills, multitasking, and comfort with basic office software. Training is provided, with opportunities for growth into tax preparation or office leadership.