In-Person Client Concierge & Front Desk Support

H&R Block, Inc.; Clearwater (FL); Presencial; USD 22.000 - 28.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. in Saint Petersburg, FL is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in person.

This role offers opportunities to learn tax preparation and advance within the office. Responsibilities include answering phones, scheduling appointments, and matching clients with the appropriate tax professional while maintaining a welcoming, organized front desk and handling confidential information with

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally
• Ability to multitask and manage competing priorities throughout the day
• Organizational skills with attention to detail and follow-through
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems)
• Availability to work evenings and weekends during tax season

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conocimientos

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Team collaboration

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Saint Petersburg, FL is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in person.

This role offers opportunities to learn tax preparation and advance within the office. Responsibilities include answering phones, scheduling appointments, and matching clients with the appropriate tax professional while maintaining a welcoming, organized front desk and handling confidential information with