Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Duluth (MN); On-site; USD 16,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

401(k) plan

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Duluth, MN. This in-person role will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

You will handle check-ins, document organization, and coordinate with team members to ensure a professional client experience. Evening and weekend availability during tax season is required.

Qualifications

• Experience in fast-paced, client-centric environment.
• Ability to multitask and manage priorities.
• Strong interpersonal and communication skills for clients and team members.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness for smooth operations.
• Collaborate with tax professionals to ensure daily operations.
• Handle sensitive client information with discretion.

Skills

Interpersonal skills

Customer service

Communication

Team collaboration

Multitasking

Confidentiality

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Duluth, MN. This in-person role will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

You will handle check-ins, document organization, and coordinate with team members to ensure a professional client experience. Evening and weekend availability during tax season is required.