Seasonal Champion: Customer-First Sales Leader

Macy's; Natick (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Holiday pay

Employee Assistance Program

Job summary

Macy's in Natick is seeking a Seasonal Champion to create a welcoming, energized environment during the peak season. You will support peers, drive service and sales across channels, and help keep the store clean, organized, and inspiring.

You will greet customers, share product knowledge, assist with onboarding new colleagues, and help with store operations. This role values enthusiasm, adaptability, and hospitality, with opportunities to grow and contribute to memorable shopping experiences.

Qualifications

• Leadership required to supervise and energize the sales floor.
• Strong interpersonal skills for teamwork and customer interactions.
• Attention to detail in daily tasks and reports.
• Ability to collaborate with store leadership to address challenges.
• Adaptability to open/close operations and back-of-house duties.
• Flexibility to work days, evenings, weekends, and holidays.
• Clear communication with customers and colleagues in English.

Responsibilities

• Greet customers and teammates with warmth and hospitality.
• Support onboarding and maintain consistent service standards.
• Help keep the sales floor clean, organized, and inviting.
• Reinforce loyalty benefits and ensure customers have what they need.
• Collaborate with store leadership to address operational issues.
• Contribute to a supportive team culture and ongoing improvement.

Skills

Leadership

Interpersonal

Detail orientation

Collaboration

Adaptability

Flexibility

Communication

Job description

Macy's in Natick is seeking a Seasonal Champion to create a welcoming, energized environment during the peak season. You will support peers, drive service and sales across channels, and help keep the store clean, organized, and inspiring.

You will greet customers, share product knowledge, assist with onboarding new colleagues, and help with store operations. This role values enthusiasm, adaptability, and hospitality, with opportunities to grow and contribute to memorable shopping experiences.