Seasonal Service Champion & Team Leader

Macy's; Tukwila (WA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Leadership development

Job summary

Macy's is seeking Seasonal Champions to create an energized, customer-focused environment during peak season. You will lead by example, support peers, and help maintain an inspiring store while training new colleagues and assisting with store operations.

You bring enthusiasm, adaptability, and a genuine hospitality mindset to every shift, contributing to a welcoming atmosphere and driving sales across channels.

Qualifications

• Leadership: supervise floor activity and daily priorities to optimize the customer experience.
• Interpersonal skills: work well with colleagues at all levels and across departments.
• Detail orientation: careful attention to daily tasks and reports to meet goals.
• Collaboration: coordinate with store leadership to address operational challenges.
• Adaptability: manage open/close tasks and daily back-of-house duties.
• Flexibility: available for days, evenings, weekends and holidays with dependable attendance.
• Communication: effective verbal/written communication with customers, teammates and supervisors.

Responsibilities

• On the floor, lead through action by welcoming customers and new colleagues with hospitality.
• Foster onboarding and set a consistent service tone from the start.
• Maintain a shoppable space by recovering fitting rooms and updating signs/pricing.
• Support merchandise moves and back-of-house functions to keep the floor polished.
• Finish Strong by sharing Loyalty benefits and ensuring customers leave with what they need.
• Model collaboration, honesty, and care to help the team better serve customers.
• Strive to improve daily, achieve sales goals and learn from teammates.

Skills

Leadership

Interpersonal skills

Detail orientation

Collaboration

Adaptability

Flexibility

Communication

Job description

Macy's is seeking Seasonal Champions to create an energized, customer-focused environment during peak season. You will lead by example, support peers, and help maintain an inspiring store while training new colleagues and assisting with store operations.

You bring enthusiasm, adaptability, and a genuine hospitality mindset to every shift, contributing to a welcoming atmosphere and driving sales across channels.