Seasonal Champion: Lead & Elevate Service

Macy's; New York (NY); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Holidays (eight paid)

Learning and leadership development

Employee discounts

Access earned wages

Job summary

Macy's is seeking a Seasonal Champion to create a welcoming, energized environment during our busiest season. You will lead by example, support peers, and drive a culture of service and sales across all channels, while keeping the store clean, organized, and inspiring for customers and colleagues.

On the floor, welcome customers, train new colleagues, and help maintain a shoppable space. You will manage merchandise moves, review goals, and use genuine hospitality to build lasting relationships.

Qualifications

• Leadership to supervise and guide teammates.
• Strong customer service and communication abilities.
• Attention to detail in daily store tasks and goals.

Responsibilities

• Greet customers, support teammates, and model hospitality.
• Assist with merchandising, price updates, and floor recovery.
• Train new colleagues and maintain a welcoming store environment.
• Support loyalty promotions and ensure customers leave with what they need.

Skills

Leadership

Interpersonal skills

Detail orientation

Collaboration

Adaptability

Flexibility

Communication

Job description

Macy's is seeking a Seasonal Champion to create a welcoming, energized environment during our busiest season. You will lead by example, support peers, and drive a culture of service and sales across all channels, while keeping the store clean, organized, and inspiring for customers and colleagues.

On the floor, welcome customers, train new colleagues, and help maintain a shoppable space. You will manage merchandise moves, review goals, and use genuine hospitality to build lasting relationships.