Season Ticket Sales & Premium Hospitality Specialist

Cleveland Browns; Berea (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

The Cleveland Browns in Berea, OH are seeking a results-driven sales professional to support season ticket sales and fan engagement. You will contact current and qualified sales leads, upsell packages, and manage ticketing system tasks.

The role requires strong customer service, excellent communication, data-entry accuracy, and the ability to work evenings and weekends in a fast-paced team environment.

Qualifications

• Bachelor's Degree required.
• Strong customer service, verbal and written communication.
• Proficient data entry and detail orientation.
• Flexible to evenings and weekends.
• Team player with ability to work independently.
• Proficient in Microsoft Office and Internet research.
• Excellent grammar and diction; strong interpersonal skills.
• Knowledge of products and services; fast-paced environment.

Responsibilities

• Contact current and past customers and qualified sales leads to generate new sales
• Sell and up-sell Season Tickets, Premium Hospitality, Suites, Group Tickets
• Work on a computerized ticketing system
• Handle all facets of incoming customer inquiries for season ticket sales
• Perform other duties as assigned

Skills

Customer service

Communication

Data entry

Teamwork

Self-starter

MS Office

Interpersonal skills

Sales skills

Time management

Education

Bachelor's Degree

Job description

The Cleveland Browns in Berea, OH are seeking a results-driven sales professional to support season ticket sales and fan engagement. You will contact current and qualified sales leads, upsell packages, and manage ticketing system tasks.

The role requires strong customer service, excellent communication, data-entry accuracy, and the ability to work evenings and weekends in a fast-paced team environment.