Fan Experience Pro — Part-Time Event Team Member

Legends Global; Cleveland (OH); Presencial; USD 22.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

40% Browns Pro Shop discount

Free Event Day parking

Free major event day meals

Descripción de la vacante

Legends Global is seeking part-time and seasonal Event Team Members for Huntington Bank Field in Cleveland, OH. Roles include Ushers, Premium Space Greeters, Elevator Operators and more, starting at $16 per hour. You will greet guests, deliver best-in-class service, and help with directions, tickets and safety throughout events.

Availability for evenings, weekends, and Browns home games is required. Ideal candidates are friendly, outgoing, and customer-focused, with the ability to work outdoors

Formación

• Excellent interpersonal and communication skills with a guest-first mindset.
• Professional appearance and approachable demeanor.
• Ability to stand for extended periods and navigate stairs.
• Willingness to lift up to 50 lbs and work outdoors in various conditions.
• Reliable transportation to Huntington Bank Field.
• Available to work evenings, weekends, holidays, and all major events.
• Must pass a criminal background check and drug screening.
• Must be at least 18 years of age.

Responsabilidades

• Greet and welcome guests as they enter Huntington Bank Field.
• Provide excellent customer service to enhance the fan experience.
• Proactively assist guests with questions or concerns.
• Understand and enforce all venue policies and procedures.
• Provide accurate directions to seating areas and restrooms.
• Verify tickets and assist with wayfinding around the venue.
• Escort fans in wheelchairs when needed.
• Work in crowded spaces such as elevators and concourses.
• Be attentive to guests' needs and know venue locations and services.
• Report incidents to Team Leaders and thank guests as they depart.

Conocimientos

Guest-first mindset

Excellent interpersonal skills

Professional appearance

Stand for long periods

Lift up to 50 lbs

Outdoor weather readiness

Reliable transportation

Evenings/weekends/holidays

Criminal background check

18+ age

Descripción del empleo

Legends Global is seeking part-time and seasonal Event Team Members for Huntington Bank Field in Cleveland, OH. Roles include Ushers, Premium Space Greeters, Elevator Operators and more, starting at $16 per hour. You will greet guests, deliver best-in-class service, and help with directions, tickets and safety throughout events.

Availability for evenings, weekends, and Browns home games is required. Ideal candidates are friendly, outgoing, and customer-focused, with the ability to work outdoors