SDR Team Lead | Drive Growth, Coaching & Prospecting Wins

KnowBe4; Arlington (TX); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

Company bonuses

Employee referral bonuses

Adoption assistance

Tuition reimbursement

Certification reimbursement

Certification completion bonuses

Job summary

KnowBe4 seeks an SDR Team Manager in Arlington, TX to lead a team of 6+ Sales Development Reps, ensuring monthly pass-goals are met or exceeded. You will create new email content and craft prospecting schedules for outreach to prospective customers.

Strong leadership and communication skills are essential for coaching and performance optimization. The role emphasizes daily team alignment, strategic outreach, and rigorous metrics tracking, contributing to KnowBe4’s security training platform and

Qualifications

• Experience with Gmail and Google Docs.
• Experience with MS Office (Word and Excel).
• Experience with sales prospecting tools.
• Experience with web browsers (Chrome, Internet Explorer, etc.).
• Leadership skills required.
• Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle.
• Strong verbal and written communications.
• Excellent time management and organization skills.

Responsibilities

• Conduct a team meeting daily to outline expectations and to establish production goals based on quarterly, monthly and weekly production goals, and discuss any product changes related to prospecting.
• Draft new material for emails to be sent to prospective customers used to garner interest in our products.
• Monitor and respond accordingly to the What’s Working emails.
• Maintain reporting with teams passes and other relevant details.
• Maintain and analyze sub-statistics in order to obtain pass goals for SDRs.
• Identify areas of improvement for the SDR team, and coach those employees in need when appropriate.
• Be an expert on prospecting and other key elements that are necessary to be a top performer.
• Meet and/or exceed individual goals to contribute to the team’s success.
• Exemplify the values and mission of the Company.
• Handle day to day needs and requests for their SDR team.
• Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight.

Skills

Leadership

Closing techniques

Prospecting

Communication

Time management

Tools

Gmail

Google Docs

MS Office (Word & Excel)

Sales prospecting tools

Web browsers

Job description

KnowBe4 seeks an SDR Team Manager in Arlington, TX to lead a team of 6+ Sales Development Reps, ensuring monthly pass-goals are met or exceeded. You will create new email content and craft prospecting schedules for outreach to prospective customers.

Strong leadership and communication skills are essential for coaching and performance optimization. The role emphasizes daily team alignment, strategic outreach, and rigorous metrics tracking, contributing to KnowBe4’s security training platform and