Security Awareness SDR: Prospect & Qualify Leads

KnowBe4; Idaho; On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Monthly sales bonuses

Employee referral bonuses

Adoption assistance

Tuition reimbursement

Certification reimbursement

Certification bonuses

Job summary

KnowBe4 is seeking a Sales Development Representative to engage with prospects in the greater Tampa Bay area, initiating contact by phone or email, assessing interest, and routing qualified leads to the appropriate Territory/Account Executive.

Ideal candidates excel in communication, stay highly organized, and maintain a persistent, positive approach to building a strong pipeline in a security awareness platform.

Qualifications

• Familiarity with standard concepts, practices and procedures within the IT Security field is a plus.
• Experience with Gmail and Google Docs.
• Experience with MS Office.
• Experience with a CRM or other sales tools a plus.
• Excellent verbal and written communications.
• Good computer skills.
• Friendly phone voice.
• "Pleasantly persistent" as it can take multiple tries to reach a prospect.
• Ability to leave a message and sound interested.
• Must be highly organized and results-oriented.

Responsibilities

• Reach out via phone and/or email to cold prospects and get them interested in a KnowBe4 product
• Gauge the interest of prospects to qualify them as potential customers
• Pass the qualified and interested prospects to their assigned Territory/Account Executive(s)

Skills

IT Security basics

Gmail & Google Docs

MS Office

CRM / Sales tools

Verbal & written comms

Computer skills

Phone communication

Persistence

Message etiquette

Organization & results

Tools

CRM software

Gmail

Google Docs

Job description

KnowBe4 is seeking a Sales Development Representative to engage with prospects in the greater Tampa Bay area, initiating contact by phone or email, assessing interest, and routing qualified leads to the appropriate Territory/Account Executive.

Ideal candidates excel in communication, stay highly organized, and maintain a persistent, positive approach to building a strong pipeline in a security awareness platform.