School Office Coordinator & Front Desk Support

Wake County Public School System; Raleigh (NC); On-site; USD 29,000 - 36,000; Full time

Job summary

Wake County Public School System is seeking a Receptionist to support the administration at a school site or central office. The role includes handling calls, greeting visitors, processing mail, and assisting staff with documents and records.

The position requires strong communication, customer service, and time-management skills, with the ability to work in a team and collaborate with school personnel and families.

Qualifications

• Strong knowledge of general office procedures and processes.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Apps.
• Excellent customer service skills.
• Effective time management skills.
• Clear written and verbal communication; ability to collaborate.
• Ability to work in a team and build relationships with staff, students, and the community.

Responsibilities

• Performs a variety of general office duties to support activities of a school or office, including receiving telephone calls and greeting visitors, processing incoming and outgoing mail, assisting other staff, responding to requests for information, maintaining and updating records, and preparing documents.
• Administers medication to students according to policies and procedures; maintains an organized health room including ordering health supplies and providing first aid treatment to students, as needed.
• Notifies employees of visitors, mail, or other materials waiting in a central location.
• Assists administrators and other staff with typing and word processing tasks.
• Maintains routine office files and records relating to student records and/or instructional materials.
• Supervises and responds to the needs of students and makes contact with parents and guardians, as needed.
• Performs other related duties, as assigned.

Skills

Office procedures

Customer service

Time management

Communication skills

Teamwork

Relationship building

Education

High school diploma

Tools

Microsoft Office Suite

Word

Excel

PowerPoint

Google Apps

Job description

Wake County Public School System is seeking a Receptionist to support the administration at a school site or central office. The role includes handling calls, greeting visitors, processing mail, and assisting staff with documents and records.

The position requires strong communication, customer service, and time-management skills, with the ability to work in a team and collaborate with school personnel and families.