School Front Office & Records Assistant

WCPSS; Cary (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

Wake County Public School System is seeking a Receptionist to support school sites and central offices. The role handles calls, visitors, mail, and documentation, and assists staff with various clerical tasks. Strong communication and teamwork are essential.

The position requires a high school diploma or equivalent and proficiency in Microsoft Office and Google Apps, with a focus on customer service and accuracy in records. Work is Monday through Friday in a school environment.

Qualifications

• General office procedures knowledge is required.
• Proficiency with MS Office and Google Apps is expected.
• Excellent customer service skills and strong communication.
• Effective time management and ability to work in a team.
• Ability to establish and maintain good relationships with staff and community.

Responsibilities

• Answer telephones, greet visitors, and route questions appropriately.
• Administer mail processing and document preparation tasks.
• Notify staff of visitors and central mail/materials awaiting pickup.
• Assist with typing and word processing tasks for administrators.
• Maintain routine files and student-related records as needed.
• Supervise and respond to student needs and communicate with guardians.
• Perform other related duties as assigned.

Skills

Office procedures

MS Word, Excel, PowerPoint

Google Apps

Customer service

Time management

Communication skills

Teamwork

Relationship building

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Apps

Job description

Wake County Public School System is seeking a Receptionist to support school sites and central offices. The role handles calls, visitors, mail, and documentation, and assists staff with various clerical tasks. Strong communication and teamwork are essential.

The position requires a high school diploma or equivalent and proficiency in Microsoft Office and Google Apps, with a focus on customer service and accuracy in records. Work is Monday through Friday in a school environment.