School Office Admin Assistant - Clerical & Customer Service

WCPSS; Raleigh (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Wake County Public School System is seeking a Clerical Assistant to support office operations at a school site. The role emphasizes customer service, data entry, file management, and routine communications with staff, students, and families. Proficiency in Microsoft Office and Google Apps is important.

Responsibilities include answering calls, copying, scheduling meetings, and maintaining confidentiality while providing reliable administrative support in a busy educational environment.

Qualifications

• High School diploma or equivalent.
• Experience in a clerical or human resource related area preferred.
• Ability to maintain confidentiality.
• Strong customer service and organizational skills.

Responsibilities

• Performs general clerical duties (copying, faxing, typing, note taking, scheduling meetings).
• Receives and returns phone calls; answers and sends emails; provides customer service to office or school visitors.
• Investigates questions, concerns, and issues to provide answers or resolutions.
• Attends all required meetings and trainings.
• Performs other related duties as assigned.

Skills

Microsoft Office (Word, Excel, PowerPt

Customer service

Organization

Interpersonal skills

Confidentiality

Clear communication

Office equipment (copier, fax, scanner

Attention to detail

Relationship building with staff, etc.

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Google Apps

Job description

Wake County Public School System is seeking a Clerical Assistant to support office operations at a school site. The role emphasizes customer service, data entry, file management, and routine communications with staff, students, and families. Proficiency in Microsoft Office and Google Apps is important.

Responsibilities include answering calls, copying, scheduling meetings, and maintaining confidentiality while providing reliable administrative support in a busy educational environment.