School Front Office & Operations Lead

Dr.-Howard-Fuller-Collegiate-Academy-1; Milwaukee (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

HFCA seeks an Office Manager to oversee the daily front office operations, greet students, families, staff and visitors, and ensure a welcoming, organized environment that supports school leadership.

You will maintain accurate records, coordinate communications, manage calendars, respond to inquiries, protect confidentiality, and collaborate with teachers and administrators to keep the campus running smoothly.

Qualifications

• High school diploma or equivalent required.
• Strong written and verbal communication skills.
• Strong organizational and time-management skills.
• Proficiency with email, word processing, spreadsheets, calendars, and electronic recordkeeping systems.
• Ability to learn HFCA’s school and administrative systems.
• Ability to manage multiple priorities and deadlines.
• Ability to maintain confidentiality and handle sensitive information.
• Strong customer service and interpersonal skills.
• Ability to work independently while collaborating with a team.

Responsibilities

• Manage the daily operations and organization of the school’s front office.
• Greet and assist students, families, staff, visitors, and community partners.
• Answer and route incoming calls, emails, and inquiries.
• Maintain accurate student and family records and contact information.
• Coordinate calendars, meetings, and school activities.
• Support enrollment, attendance processes, and records.

Skills

Communication

Organizational skills

Time management

Microsoft Office

Electronic records

Confidentiality

Customer service

Education

High school diploma or equivalent

Associate degree preferred

Tools

Student information systems

Attendance systems

Office equipment

Job description

HFCA seeks an Office Manager to oversee the daily front office operations, greet students, families, staff and visitors, and ensure a welcoming, organized environment that supports school leadership.

You will maintain accurate records, coordinate communications, manage calendars, respond to inquiries, protect confidentiality, and collaborate with teachers and administrators to keep the campus running smoothly.