Front Office, Attendance & Family Communications Lead

One City Schools, Inc.; Monona (WI); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Professional development opportunities

Paid time off

Job summary

One City Schools, Inc. seeks a Senior Administrative Manager to oversee front desk operations, monitor attendance in PowerSchool, and coordinate family communication.

The role serves as the first contact for scholars, families, staff, and visitors, shaping the school’s daily experience. This position includes scheduled support for the CAO, enrollment coordination, and volunteer management, with collaboration across the CAO’s Office, Director of Enrollment, External Relations Manager, and campus

Qualifications

• High school diploma required;Associate's or Bachelor's degree preferred.
• Experience in front office, reception, or admin support; school setting preferred.
• Experience with attendance or student information systems (PowerSchool) preferred.
• Demonstrated ability to maintain confidentiality and professionalism.
• Strong organizational skills and ability to manage competing priorities.
• Deep commitment to equity and to the academic and personal success of all children.

Responsibilities

• Serve as the welcoming, professional face and voice of One City Schools at the front desk.
• Greet and assist scholars, families, staff, and visitors; manage sign-in, badges, and entry.
• Answer calls within three rings; transfer or take messages.
• Sort and distribute mail and deliveries; keep front desk stocked.
• Record daily attendance and update PowerSchool; communicate absences.
• Support CAO, enrollment coordination, and volunteer management on scheduled blocks.
• Monitor visitor policy and ensure sign-in and badge visibility.
• Support compliance: maintain confidentiality and adhere to school policy.
• Perform other duties as assigned.

Skills

Front desk

Attendance tracking

Family communication

Confidentiality

Organizational skills

Equity focus

Customer service

Education

High school diploma required

Associate's or Bachelor's preferred

Tools

PowerSchool

MS Office

Job description

One City Schools, Inc. seeks a Senior Administrative Manager to oversee front desk operations, monitor attendance in PowerSchool, and coordinate family communication.

The role serves as the first contact for scholars, families, staff, and visitors, shaping the school’s daily experience. This position includes scheduled support for the CAO, enrollment coordination, and volunteer management, with collaboration across the CAO’s Office, Director of Enrollment, External Relations Manager, and campus