School Front Office & Registrar Coordinator

Southern Association of Independent Schools, Inc.; Nashville (TN); On-site; USD 42,000 - 52,000; Full time

Job summary

Harding Academy is seeking a Front Office Administrative Coordinator to serve as the welcoming face and primary administrative anchor of our community. This role supports front desk operations, registrar tasks, data entry for admissions, and coordination with IT and HR for onboarding staff.

The ideal candidate demonstrates strong organizational skills, discretion, and customer-service orientation while maintaining security of student records and a professional demeanor in daily interactions.

Qualifications

• High School diploma or equivalent required; Associate or Bachelor’s degree preferred.
• Two (2+) years of experience in front desk administration, customer service, or records management, preferably in an academic or non-profit environment
• Proficiency with Google or Microsoft Office 365, as well as familiarity with database management
• Exceptional verbal and written communication skills with a customer-service oriented mindset
• Discretion & Ethics
• Fluency in Microsoft Excel and Word and/or the Mac system equivalents and familiarity with database management

Responsibilities

• Provide a warm and helpful welcome to all school visitors, vendors, and Harding families, while following school safety protocols.
• Maintain a friendly demeanor while answering the phone and doorbell systems.
• Support school safety initiatives by instructing all visitors to sign in and receive a name badge and notify their host.
• Receive and aid in distributing mail and deliveries and communicate any school closures to those who deliver to the school.
• Assist with maintaining a tidy front lobby area (water plants, keep furniture and decor ready to receive visitors at all times, etc.)
• Manage several functions within the Blackbaud Education Management Software (CompassNet) including: School Calendar, Annual Rollover Procedures and Class Scheduling.
• Admissions Office Support
• Scheduling and calendar management for tours, assessments, interviews, etc.
• Provide assistance with greeting prospective families, school tours, and special Admissions events.
• Manage data entry for FinalSite and other elements of the Admissions process
• Work closely with the IT and HR Office to aid with onboarding new faculty and staff
• Aid in maintaining the space reservation calendar by scheduling and updating the calendar for various physical spaces on campus
• Work closely with the Advancement Office to provide assistance with preparation for end-of-year events/awards/employee recognition
• Other duties as assigned by Director of Finance and/or Head of School

Skills

Verbal and written communication

Discretion & Ethics

Customer-service mindset

Education

High School diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

Google Workspace / Microsoft Office 365

Database management

Blackbaud Education Management Software (CompassNet)

FinalSite

Job description

Harding Academy is seeking a Front Office Administrative Coordinator to serve as the welcoming face and primary administrative anchor of our community. This role supports front desk operations, registrar tasks, data entry for admissions, and coordination with IT and HR for onboarding staff.

The ideal candidate demonstrates strong organizational skills, discretion, and customer-service orientation while maintaining security of student records and a professional demeanor in daily interactions.