School Front Office & Admissions Coordinator

Harding Academy; Nashville, Northern (TN, KY); Hybrid; USD 25,000 - 34,000; Full time

Job summary

Harding Academy seeks a warm, highly organized Front Office Administrative Coordinator to serve as the welcoming face and primary administrative anchor of our community.

The role includes front desk duties, registrar tasks in Blackbaud CompassNet, admissions support, calendar management for tours and events, and collaboration with IT, HR, and Advancement to prepare for year-end events. Experience in academia or non-profit settings is preferred.

Qualifications

• High School diploma or equivalent required; Associate or Bachelor's degree preferred.
• Two+ years of front desk administration, customer service, or records management experience, preferably in an academic or nonprofit setting.
• Proficiency with Google Workspace and Microsoft Office 365, and familiarity with database management.
• Exceptional verbal and written communication with a customer-service oriented mindset.
• Discretion and ethics in handling information and interactions.
• Fluency with Microsoft Excel and Word and/or Mac equivalents; familiarity with database management.

Responsibilities

• Provide warm welcome to visitors, vendors, and families and enforce safety protocols.
• Answer phones and doorbell systems and maintain a friendly, professional demeanor.
• Assist with sign-in, name badges, and notifying hosts for visitors.
• Support registrar duties in Blackbaud CompassNet including calendar, annual rollover, and scheduling.
• Assist Admissions with tours, assessments, interviews, data entry for FinalSite and admissions processes.
• Collaborate with IT and HR on onboarding and space reservation calendar; support end-of-year events.

Skills

Verbal communication

Written communication

Customer service

Discretion & ethics

Education

High School diploma or equivalent

Associate or Bachelor's degree preferred

Tools

Google Workspace

Microsoft Office 365

Blackbaud Education Management Software (CompassNet)

FinalSite

CompassNet (Blackbaud)

Job description

Harding Academy seeks a warm, highly organized Front Office Administrative Coordinator to serve as the welcoming face and primary administrative anchor of our community.

The role includes front desk duties, registrar tasks in Blackbaud CompassNet, admissions support, calendar management for tours and events, and collaboration with IT, HR, and Advancement to prepare for year-end events. Experience in academia or non-profit settings is preferred.