Scheduling & Customer Care Specialist

Clark Pest Control, Inc.; Hudson (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid vacation & holidays

Tuition reimbursement

Training program

Job summary

Orkin is hiring a Customer Service Specialist to deliver top-tier pest management service experiences. You’ll handle calls, schedule visits, and optimize routes to improve efficiency. The role emphasizes empathy, accuracy, and teamwork within a fast-paced environment.

The position offers a comprehensive benefits package, training programs, and opportunities for growth. Prior industry experience is not required as training will be provided.

Qualifications

• Experience in Customer Service or Sales preferred.
• Strong interpersonal and communication skills.
• Proficient in Microsoft Office and basic computer skills.

Responsibilities

• Answer incoming calls and schedule service appointments.
• Navigate Windows-based and Web-based systems to track routes and schedules.
• Schedule technicians to minimize drive time and optimize routes.
• Identify customer needs through listening and questions.
• Maintain and update customer database with accurate details.

Skills

Customer Service

Sales

Interpersonal communication

Microsoft Office

Basic computer skills

Education

High School Diploma or equivalent

Tools

Windows/Web-based systems

Job description

Orkin is hiring a Customer Service Specialist to deliver top-tier pest management service experiences. You’ll handle calls, schedule visits, and optimize routes to improve efficiency. The role emphasizes empathy, accuracy, and teamwork within a fast-paced environment.

The position offers a comprehensive benefits package, training programs, and opportunities for growth. Prior industry experience is not required as training will be provided.