Scheduling Coordinator: Elevate Client Service & Office Ops

360 Behavioral Health; Long Beach (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Work schedule Monday-Friday

Paid Holidays

Paid Time Off

Career development opportunities

Supportive culture

Health, Vision, Dental plans

401(k) retirement savings

Mileage reimbursement

Phone reimbursement

Job summary

360 Behavioral Health in Long Beach, CA is seeking a Scheduling Assistant to manage staff and client schedules, optimize service utilization, and support administrative and clinical teams. This role grows scheduling expertise in a fast-paced environment, with a focus on accuracy and communication.

We offer full-time hours with a competitive hourly range, generous benefits, and opportunities for career advancement within a supportive, mission-driven culture.

Qualifications

• 2+ years administrative experience
• Minimum 6 months scheduling experience
• Proficient with Microsoft Office tools (Word, Excel, Outlook)
• Strong organizational and multitasking abilities
• Excellent phone and interpersonal communication skills

Responsibilities

• Maintain service utilization above 90% and track client schedules
• Monitor staff availability and cancellations; adjust as needed
• Coordinate make-up sessions, reschedules, and additional service time
• Maintain staffing logs and support recruiting efforts including onboarding
• Track new hire training and Day 1 scheduling
• Triage staff and client concerns with timely resolution
• Ensure compliance with policies including HIPAA and scheduling rules
• Support scheduling department operations, audits, and reporting

Skills

Administrative experience

Scheduling experience

Microsoft Office

Communication skills

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

360 Behavioral Health in Long Beach, CA is seeking a Scheduling Assistant to manage staff and client schedules, optimize service utilization, and support administrative and clinical teams. This role grows scheduling expertise in a fast-paced environment, with a focus on accuracy and communication.

We offer full-time hours with a competitive hourly range, generous benefits, and opportunities for career advancement within a supportive, mission-driven culture.