Scheduling Coordinator — Impact & Growth

360 Behavioral Health; Orange (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Weekday schedule

Paid holidays

Paid time off

Career development

Health benefits

401(k) plan

Mileage reimbursement

Job summary

360 Behavioral Health is seeking a Scheduling Assistant to advance your scheduling expertise in Orange, CA. You’ll support clinical and administrative teams by managing staff and client calendars, ensuring service utilization stays high, and coordinating sessions.

This full-time role offers a Monday–Friday schedule with occasional Saturdays, plus benefits including health, vision, and dental plans, a 401(k), and paid time off.

Qualifications

• High school diploma or GED required.
• Minimum 2 years administrative experience.
• Minimum 6 months scheduling experience.
• Strong organizational, multitasking, and communication skills.
• Customer-service oriented with excellent phone and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to work in a high-paced, performance-based environment.

Responsibilities

• Maintain service utilization above 90% and track permanent schedules for assigned clients.
• Monitor client service hours, staff availability, and address cancellations promptly.
• Coordinate make-up sessions, reschedules, and additional service time as needed.
• Maintain staffing logs and support recruiting efforts, including interviews and onboarding.
• Track new hire training and coordinate Day 1 schedules.
• Triage staff and client concerns and provide timely resolution.
• Ensure compliance with policies, HIPAA, and scheduling regulations.
• Support administrative and scheduling department operations, including audits and reporting.

Skills

Organizational skills

Multitasking

Communication skills

Customer service

Phone etiquette

Education

High school diploma or GED

Tools

Microsoft Office

Job description

360 Behavioral Health is seeking a Scheduling Assistant to advance your scheduling expertise in Orange, CA. You’ll support clinical and administrative teams by managing staff and client calendars, ensuring service utilization stays high, and coordinating sessions.

This full-time role offers a Monday–Friday schedule with occasional Saturdays, plus benefits including health, vision, and dental plans, a 401(k), and paid time off.