Scheduling Coordinator - Elevate Office Scheduling

360 Behavioral Health, Inc; Visalia (CA); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Paid holidays

Paid time off

Health benefits

Dental & vision plans

401(k) plan

Mileage reimbursement

Job summary

360 Behavioral Health, Inc. is seeking a Scheduling Assistant in Visalia, CA to optimize client services and support clinical teams.

The role focuses on managing staff and client schedules, ensuring smooth daily operations, and contributing to program efficiency. The ideal candidate has at least 2 years of administrative experience, strong organizational and communication skills, and proficiency with Microsoft Office.

Qualifications

• High school diploma or GED required.
• Minimum 2 years administrative experience.
• Strong organizational, multitasking and communication skills.
• Customer-service oriented with excellent phone and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Maintain service utilization above 90% and track client schedules.
• Monitor client service hours, staff availability, and address cancellations.
• Coordinate make-up sessions, reschedules, and additional service time as needed.
• Maintain staffing logs and support recruiting efforts, including interviews and onboarding.
• Track new hire training and coordinate Day 1 schedules.
• Triage staff and client concerns and provide timely resolution.
• Ensure compliance with policies, HIPAA, and scheduling regulations.
• Support administrative and scheduling department operations, including audits and reporting.

Skills

Administrative experience

Organizational skills

Communication skills

Microsoft Office proficiency

Education

High School diploma or GED

Tools

Microsoft Office

Job description

360 Behavioral Health, Inc. is seeking a Scheduling Assistant in Visalia, CA to optimize client services and support clinical teams.

The role focuses on managing staff and client schedules, ensuring smooth daily operations, and contributing to program efficiency. The ideal candidate has at least 2 years of administrative experience, strong organizational and communication skills, and proficiency with Microsoft Office.