Scheduling Assistant

360 Behavioral Health; Long Beach (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Work schedule Monday-Friday

Paid Holidays

Paid Time Off

Career development opportunities

Supportive culture

Health, Vision, Dental plans

401(k) retirement savings

Mileage reimbursement

Phone reimbursement

Job summary

360 Behavioral Health in Long Beach, CA is seeking a Scheduling Assistant to manage staff and client schedules, optimize service utilization, and support administrative and clinical teams. This role grows scheduling expertise in a fast-paced environment, with a focus on accuracy and communication.

We offer full-time hours with a competitive hourly range, generous benefits, and opportunities for career advancement within a supportive, mission-driven culture.

Qualifications

• 2+ years administrative experience
• Minimum 6 months scheduling experience
• Proficient with Microsoft Office tools (Word, Excel, Outlook)
• Strong organizational and multitasking abilities
• Excellent phone and interpersonal communication skills

Responsibilities

• Maintain service utilization above 90% and track client schedules
• Monitor staff availability and cancellations; adjust as needed
• Coordinate make-up sessions, reschedules, and additional service time
• Maintain staffing logs and support recruiting efforts including onboarding
• Track new hire training and Day 1 scheduling
• Triage staff and client concerns with timely resolution
• Ensure compliance with policies including HIPAA and scheduling rules
• Support scheduling department operations, audits, and reporting

Skills

Administrative experience

Scheduling experience

Microsoft Office

Communication skills

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Scheduling Assistant– Advance Your Scheduling Expertise

$18.00 – $26.00/per hour | Full-Time | Long Beach, CA.

Your Next Chapter Starts Here

Are you an experienced scheduler ready to take your skills to the next level? As a Scheduling Assistant at 360 Behavioral Health, you’ll play a key role in maximizing client service delivery while supporting our administrative and clinical teams. Use your scheduling experience to manage staff and client schedules, optimize service utilization, and help the office run efficiently. This role is perfect for professionals looking to grow their scheduling expertise in a meaningful, fast-paced environment.

Perks & Benefits – Right Up Front!

• Competitive compensation: $18.00-$26.00/hour
• Monday-Friday 9:00am-5:00pm 1 Saturday per month or as needed (flex days)
• 7 Paid Holidays
• Paid Time Off/Sick Time
• Career development and advancement opportunities
• Fun and supportive company culture
• Expansive Health, Vision, and Dental plans for full-time partners
• 401(K) retirement savings program
• Mileage and phone reimbursement
• And so much more!

Day-to-Day Impact

• Maintain service utilization above 90% and track permanent schedules for assigned clients
• Monitor client service hours, staff availability, and address cancellations promptly
• Coordinate make-up sessions, reschedules, and additional service time as needed
• Maintain staffing logs and support recruiting efforts, including interviews and onboarding
• Track new hire training and coordinate Day 1 schedules
• Triage staff and client concerns and provide timely resolution
• Ensure compliance with policies, HIPAA, and scheduling regulations
• Support administrative and scheduling department operations, including audits and reporting

Who We’re Searching For

• High school diploma or GED required
• Minimum 2 years administrative experience
• Minimum 6 months scheduling experience
• Strong organizational, multitasking, and communication skills
• Customer-service oriented with excellent phone and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to work in a high-paced, performance-based environment

At 360 Behavioral Health, this role is more than scheduling—it’s an opportunity to expand your expertise, streamline office operations, and make a meaningful impact on clients and staff. If you’re ready to leverage your scheduling experience and grow your career, we want to meet you!

360 Behavioral Health is an Equal Opportunity Employer

We provide reasonable accommodations for any part of the application or employment process.

We comply with ADA regulations and provide auxiliary aids, services, and policy modifications to ensure equal access for all applicants and employees.