Scheduling Assistant

360 Behavioral Health; Los Angeles (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Health, Vision, and Dental plans

401(K) retirement savings program

Mileage and phone reimbursement

Paid Holidays

Paid Time Off/Sick Time

Career development opportunities

Fun and supportive company culture

Job summary

360 Behavioral Health is seeking a Scheduling Assistant to elevate scheduling efficiency in Van Nuys, CA. The role offers $20.00–$23.00 per hour, full-time hours, and a comprehensive benefits package.

You will manage client and staff schedules, support administrative routines, and help the office run smoothly in a fast-paced environment. Requirements include a high school diploma or GED, 2+ years administrative experience, and at least 6 months scheduling experience.

Qualifications

• High school diploma or GED required.
• Minimum 2 years administrative experience.
• Minimum 6 months scheduling experience.
• Strong organizational, multitasking, and communication skills.
• Customer-service oriented with excellent phone and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to work in a high-paced, performance-based environment.

Responsibilities

• Maintain service utilization above 90% and track permanent schedules for assigned clients.
• Monitor client service hours, staff availability, and address cancellations promptly.
• Coordinate make-up sessions, reschedules, and additional service time as needed.
• Maintain staffing logs and support recruiting efforts, including interviews and onboarding.
• Track new hire training and coordinate Day 1 schedules.
• Triage staff and client concerns and provide timely resolution.
• Ensure compliance with policies, HIPAA, and scheduling regulations.
• Support administrative and scheduling department operations, including audits and reporting.

Skills

Strong organizational skills

Communication skills

Customer-service oriented

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Scheduling Assistant – Advance Your Scheduling Expertise

$20.00 – $23.00/per hour | Full-Time | Van Nuys, CA.

Your Next Chapter Starts Here

Are you an experienced scheduler ready to take your skills to the next level? As a Scheduling Assistant at 360 Behavioral Health, you’ll play a key role in maximizing client service delivery while supporting our administrative and clinical teams. Use your scheduling experience to manage staff and client schedules, optimize service utilization, and help the office run efficiently. This role is perfect for professionals looking to grow their scheduling expertise in a meaningful, fast-paced environment.

Perks & Benefits – Right Up Front!

• Competitive compensation: $20.00-$23.00/hour
• Monday-Friday 9:00am-6:00pm 1 Saturday per month as needed
• 7 Paid Holidays
• Paid Time Off/Sick Time
• Career development and advancement opportunities
• Fun and supportive company culture
• Expansive Health, Vision, and Dental plans for full-time partners
• 401(K) retirement savings program
• Mileage and phone reimbursement
• And so much more!

Day-to-Day Impact

• Maintain service utilization above 90% and track permanent schedules for assigned clients
• Monitor client service hours, staff availability, and address cancellations promptly
• Coordinate make-up sessions, reschedules, and additional service time as needed
• Maintain staffing logs and support recruiting efforts, including interviews and onboarding
• Track new hire training and coordinate Day 1 schedules
• Triage staff and client concerns and provide timely resolution
• Ensure compliance with policies, HIPAA, and scheduling regulations
• Support administrative and scheduling department operations, including audits and reporting

Who We’re Searching For

• High school diploma or GED required
• Minimum 2 years administrative experience
• Minimum 6 months scheduling experience
• Strong organizational, multitasking, and communication skills
• Customer-service oriented with excellent phone and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to work in a high-paced, performance-based environment

At 360 Behavioral Health, this role is more than scheduling—it’s an opportunity to expand your expertise, streamline office operations, and make a meaningful impact on clients and staff. If you’re ready to leverage your scheduling experience and grow your career, we want to meet you!

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360 Behavioral Health is an Equal Opportunity Employer

We provide reasonable accommodations for any part of the application or employment process. Please contact us at [e-mail] for assistance.

We comply with ADA regulations and provide auxiliary aids, services, and policy modifications to ensure equal access for all applicants and employees.