Scheduling Assistant: Elevate Scheduling & Client Care

360-Behavioral-Health; Los Angeles (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Career development

Company culture

Health, Vision, and Dental

401(k) plan

Mileage reimbursement

Job summary

360 Behavioral Health is seeking a Scheduling Assistant to support our administrative and clinical teams in Van Nuys, CA. The role focuses on optimizing staff and client schedules, ensuring high service utilization, and keeping operations running smoothly in a fast-paced environment.

With a salary range of $20.00–$23.00 per hour, the position offers full-time, on-site responsibilities Monday through Friday, with occasional Saturday as needed.

Qualifications

• High school diploma or GED required.
• Minimum 2 years administrative experience.
• Strong organizational, multitasking, and communication skills.
• Customer-service oriented with excellent phone and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to work in a high-paced, performance-based environment.

Responsibilities

• Maintain service utilization above 90% and track permanent schedules for assigned clients.
• Monitor client service hours, staff availability, and address cancellations promptly.
• Coordinate make-up sessions, reschedules, and additional service time as needed.
• Maintain staffing logs and support recruiting efforts, including interviews and onboarding.
• Track new hire training and coordinate Day 1 schedules.
• Triage staff and client concerns and provide timely resolution.
• Ensure compliance with policies, HIPAA, and scheduling regulations.
• Support administrative and scheduling department operations, including audits and reporting.

Skills

Organizational skills

Multitasking

Communication skills

Microsoft Office

Education

High school diploma or GED

Job description

360 Behavioral Health is seeking a Scheduling Assistant to support our administrative and clinical teams in Van Nuys, CA. The role focuses on optimizing staff and client schedules, ensuring high service utilization, and keeping operations running smoothly in a fast-paced environment.

With a salary range of $20.00–$23.00 per hour, the position offers full-time, on-site responsibilities Monday through Friday, with occasional Saturday as needed.