Scheduling Coordinator

Salt Dental Partners; Roanoke Rapids (NC); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation

Modern facilities and technology

Mentorship and career growth

Job summary

Salt Dental Partners in Wake Forest, NC is seeking a friendly scheduling coordinator to enhance the patient experience and keep the front desk running smoothly.

You will greet patients, manage multi-provider scheduling, answer inquiries by phone and email, confirm appointments, and collaborate with doctors and staff to ensure accurate patient records and efficient scheduling.

Qualifications

• 1+ years of scheduling experience in a medical or dental practice
• Proficiency in scheduling software and basic computer skills
• Detail oriented and comfortable in a fast-paced environment
• Punctual, professional, and confidential in all interactions
• Exceptional written and verbal communication skills
• Organized with strong knowledge of dentistry and dental terminology

Responsibilities

• Greet and support patients with excellent customer service
• Update and coordinate the scheduling system and patient records for multiple providers
• Answer scheduling inquiries via phone and email
• Confirm appointments, obtain consents, and send reminders
• Reschedule appointments when necessary
• Collaborate with the team to optimize scheduling efficiency

Skills

Customer service

Attention to detail

Communication skills

Punctual & confidential

Team collaboration

Tools

Scheduling software

MS Office/CRM

Job description

Join a dental practice built on excellent patient care, strong teamwork, and a culture that supports every member of the team. This role is central to the patient experience, and thrives on collaboration with doctors and staff to deliver a consistently positive visit for every patient.

Responsibilities

• Greet and support patients with excellent customer service
• Update and coordinate the scheduling system and patient records for multiple providers
• Answer scheduling inquiries via phone and email
• Confirm appointments, obtain consents, and send reminders
• Reschedule appointments when necessary
• Collaborate with the team to optimize scheduling efficiency

Qualifications

• 1+ years of scheduling experience in a medical or dental practice
• Proficiency in scheduling software and basic computer skills
• Detail oriented and comfortable in a fast paced environment
• Punctual, professional, and confidential in all interactions
• Exceptional written and verbal communication skills
• Organized with strong knowledge of dentistry and dental terminology

What We Offer

• Competitive compensation
• Modern facilities and advanced technology
• Mentorship and career growth opportunities
• A diverse patient base and meaningful clinical work

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Wake Forest, North Carolina, United States