Scheduling Coordinator

Precision Oral Surgery Georgia; Kennesaw (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

EAP

Uniforms/Scrubs provided

Bonus potential

401(k) Plan w/Company Match

HSA with HDHP health plans

Life Insurance

Paid Vacation

Holidays

Disability Plans

Job summary

Precision Oral Surgery Georgia is seeking a Scheduling Coordinator to greet patients, answer phones, and schedule appointments while collecting patient financial responsibilities and preparing charts. You will help manage patient flow, maintain a neat reception area, and support referring offices with professionalism and confidentiality.

The ideal candidate has at least one year of customer service experience, a high school diploma or equivalent, and familiarity with dental terminology.

Qualifications

• High school diploma or equivalent is required.
• One year of customer service experience is required.
• Understanding of dental terminology.
• Basic office skills such as typing and filing.
• Good organizational skills are important.

Responsibilities

• Greet patients and answer phones.
• Schedule appointments and manage daily provider schedules.
• Collect patient financial responsibility and prepare charts.
• Maintain reception area and professional relations with referring offices.
• Ensure HIPAA confidentiality and assist patients as needed.

Skills

Customer service

Dental terminology

Typing

Organization

Education

High school diploma or equivalent

Tools

Office software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

About the Opportunity

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.

The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.

Role and Responsibilities

The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Education and Experience

• High school diploma or equivalent required.
• One year of customer service experience required.

Skills and Abilities

• Understanding of dental terminology.
• Friendly, inviting, and professional personality and presence.
• Basic office skills such as typing and filing.
• Good organizational skills.

Core Benefits & Wellness

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)

Uniforms/Scrubs provided

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w/Company Match

Health Savings Account (HSA) with HDHP health plans

Life Insurance

Basic and Supplemental Life Insurance

Spouse and Child Life Insurance

Time Off, Disability And Leave Of Absence

Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays

Long and Short Term Disability Plans

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, or protected veteran status.