Scheduling Coordinator

Paradigm Oral Health; South Portland (ME); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Employee Assistance Program (EAP)

Uniforms/Scrubs provided

401(k) Plan w/Company Match

Health Savings Account (HSA)

Paid Vacation (Starting at 2 weeks)

6 Annual Paid Holidays

Long and Short Term Disability Plans

Bonus potential

Annual merit reviews

Job summary

An established industry player in oral surgery is seeking a Scheduling Coordinator to enhance patient care and streamline operations. This role is vital for ensuring a welcoming environment and efficient appointment scheduling, contributing to optimal patient satisfaction. Ideal candidates will possess a friendly demeanor, solid organizational skills, and a basic understanding of dental terminology. Join a compassionate team dedicated to providing exceptional service and care to the community. Enjoy a supportive workplace with comprehensive benefits, competitive pay, and opportunities for professional growth.

Qualifications

• High school diploma required; customer service experience preferred.
• Understanding of dental terminology is beneficial.

Responsibilities

• Greets patients and manages scheduling to optimize satisfaction.
• Maintains a neat reception area and assists patients as needed.
• Handles patient flow and prepares charts for providers.

Skills

Understanding of dental terminology

Friendly and professional personality

Basic office skills (typing and filing)

Good organizational skills

Attention to detail

Education

High school diploma or equivalent

One year of customer service experience

Job description

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.

The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.

Role and Responsibilities

• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Prepares patient charts.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Education and Experience

• High school diploma or equivalent required.
• One year of customer service experience required.

Skills and Abilities

• Understanding of dental terminology.
• Friendly, inviting, and professional personality and presence.
• Basic office skills such as typing and filing.
• Good organizational skills.
• Attention to detail.

Core Benefits & Wellness

• Medical (including Virtual Care), Dental, and Vision Coverage
• Employee Assistance Program (EAP)
• Uniforms/Scrubs provided

Financial Well-Being

• Competitive pay, Bonus potential, and annual merit reviews
• 401(k) Plan w/Company Match
• Health Savings Account (HSA) with HDHP health plans

Life Insurance

• Basic and Supplemental Life Insurance
• Spouse and Child Life Insurance

Time Off, Disability And Leave Of Absence

• Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
• Long and Short Term Disability Plans

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Industries

Hospitals and Health Care