Patient Care Coordinator

Smile-Shopp; Dublin (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Modern facilities

Mentorship and career growth

Diverse patient base

Job summary

Smile-Shopp in Wake Forest, NC is seeking a friendly dental front desk receptionist to support patient care and the patient experience. You will greet patients, manage records, and coordinate scheduling, billing, and treatment status with doctors and staff.

The role emphasizes HIPAA and OSHA compliance, accurate insurance verification, and professional communication. We offer modern facilities, mentorship, and growth opportunities in a diverse patient base.

Qualifications

• 1+ years of medical or dental front desk experience.
• Strong communication and organizational skills.
• Comfortable in a fast paced, detail oriented environment.

Responsibilities

• Greet and check in patients
• Manage patient records and charting across office software
• Communicate with patients on scheduling, billing, and treatment status
• Verify insurance and maintain confidential financial records
• Support compliance with HIPAA, OSHA, and Dental Board standards

Skills

Communication skills

Organizational skills

Job description

Join a dental practice built on excellent patient care, strong teamwork, and a culture that supports every member of the team. This role is central to the patient experience, and thrives on collaboration with doctors and staff to deliver a consistently positive visit for every patient.

Responsibilities

• Greet and check in patients
• Manage patient records and charting across office software
• Communicate with patients on scheduling, billing, and treatment status
• Verify insurance and maintain confidential financial records
• Support compliance with HIPAA, OSHA, and Dental Board standards

Qualifications

• 1+ years of medical or dental front desk experience
• Strong communication and organizational skills
• Comfortable in a fast paced, detail oriented environment

What We Offer

• Modern facilities and advanced technology
• Mentorship and career growth opportunities
• A diverse patient base and meaningful clinical work

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Wake Forest, North Carolina, United States