Scheduler II - Float

Paycom; Austin (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

Paycom is seeking a Scheduling Specialist to schedule patients for office visits and procedures across multiple clinic locations. The role supports patient care with flexibility to work at different locations.

The ideal candidate has 2-5 years of medical scheduling experience, excellent communication and customer service skills, and proficiency with EMR systems. Bilingual abilities are a plus, and a high school diploma or equivalent is required.

Qualifications

• High school diploma or equivalent required.
• 2–5 years of medical scheduling experience preferred.
• Bilingual abilities are a plus.

Responsibilities

• Schedule office visits and procedures for patients (multi-location).
• Assist with high call volumes and triage messages.
• View patient visit notes, problems, diagnoses, and physician orders.
• Assist in patient registration and financial transactions.
• Schedule radiology/lab and recall appointments.
• Check-in and check-out patients; collect payments and reconcile charges.
• File records in EMR and prepare charts; scan documents into EMR.
• Perform other duties as assigned.

Skills

Communication

Customer service

Multi-tasking

Attention to detail

Computer skills

Bilingual (plus)

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Position purposeSchedule patients for office visit and procedure appointments. To support patient care, this position requires flexibility to work at different clinic locations.Responsibilities/Duties/Functions/Tasks:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Assist with high call volumeMaintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)Take triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingAssist with high call volumeMaintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)Take triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingAssist with check-in patients upon arrival at the office as well as check-out upon departure.Assist in collecting patient and insurance payments and reconcile charges on a daily basis.File records in appropriate sections of patient charts in EMR.Prepare patient charts in advance and scan documents into charts in EMR.Perform other duties as assignedQualificationsExcellent written and verbal communication skillsExcellent customer service skills are requiredExperience working in a medical officeAbility to multi-task and work in fast-paced environment.Detail-orientedBasic understanding of healthcare plansBe able to read and understand medical benefits.Bilingual is a plus.Education: High school diploma or equivalentExperience: 2-5 years of prior medical scheduling is preferredRequirements for Level II Status:Intermediate experience (4+ years’ experience) and/or acting more independently,Takes on some additional duties to assist the office.Strong and consistent performer.Performance Requirements:Excellent communication skills, both written and verbal.Proficient technical (computer) skills.Ability to multi-task and prioritize.Self-motivated with initiative.Strong sense of ethics.